01
Lost property?
Use the booking history or contact support. We cannot guarantee recovery, but we will help facilitate contact where lawful and safe.
Contact Us
How Can We Help?
Contact the Fivestar Minicab support team for booking questions, account help, payment enquiries, driver support, accessibility requests or safety concerns.
Send Us a Message
Fill out the form and our team will get back to you shortly.
Fivestar Minicab Contact Details
Customer support
02089651151
Email
info@fivestarminicab.com
Driver support
02089651151
Registered office
Unimix House, Abbey Road, London, England, NW10 7TR
Company number
09068537
Operating hours
24 Hours
Emergency Information
Fivestar Minicab is not an emergency service. If there is an immediate risk to life or safety, call your local emergency number. Report any related booking to us after you are safe.
Complaints
Please include your booking reference, date, approximate time, pickup area and a clear description of the issue. We will acknowledge and investigate complaints in line with our published complaints procedure.
Before You Reach Out
Quick Answers
02
Need a receipt?
Receipts are available in the app and may also be sent to your registered email address.
03
Safety concern?
Use the in-app safety or support option. In an emergency, call your local emergency number first.